Privacy Policy

1. Who we are

Sereneglade Code School provides online coding courses and related services. We are committed to protecting your privacy and handling data transparently.

2. Information we collect

• Account information such as name, email address, and password hash.
• Transaction data for course purchases (processed by payment providers; we do not store full card numbers).
• Learning activity including course progress and assessment submissions.
• Technical data such as IP address, device type, and browser version.
• Support communications you send via the contact form or email.

3. How we use information

• Provide and improve our courses and platform features.
• Process payments and maintain accurate records.
• Send essential notices about your account or course updates.
• Respond to inquiries and provide support.
• Detect, prevent, and address security or technical issues.

4. Legal bases

We rely on contract necessity to deliver purchased services, legitimate interests to improve and secure our services, and consent where required (e.g., marketing emails or analytics cookies).

5. Cookies and similar technologies

We use strictly necessary cookies for session continuity and functional preferences (such as theme). Optional analytics cookies, if enabled in the future, will require your consent via our cookie banner.

6. Data sharing

We share data with service providers under contract who process data on our behalf (e.g., payment processors, cloud hosting). We do not sell personal data.

7. International transfers

Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses.

8. Data retention

We retain data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your rights

• Access, rectify, or delete your personal data.
• Object to or restrict certain processing.
• Portability of data where applicable.
• Withdraw consent at any time without affecting prior lawful processing.

10. Security

We implement technical and organizational measures including encryption in transit, access controls, and regular security reviews.

11. Children

Our services are not directed to children under the age of 13, and we do not knowingly collect data from them.

12. Contact

Questions or requests: [email protected] or +1 (415) 555-0139.

13. Updates to this policy

We may update this policy. Material changes will be communicated via email or prominent notice on our site.